Why Was My Withdrawal Rejected or Unsuccessful?
ZMO withdrawal rejected? Common causes include insufficient balance, below-minimum amounts, an invalid address, or a temporary account restriction. Contact support with your TXID if unclear.
LL
Lulu Liu
8 min

A withdrawal may be rejected or unsuccessful for the following reasons:
Insufficient balance (including insufficient funds to cover the network fee).
The withdrawal amount you input is below the minimum threshold required.
The destination address you input is invalid or does not match the selected network.
Your account has been temporarily restricted, and features have been disabled while we conduct a security review.
If your withdrawal was rejected without a clear reason, please contact our Support team with the transaction ID (TXID) for assistance.



