Why Was My Withdrawal Rejected or Unsuccessful?

ZMO withdrawal rejected? Common causes include insufficient balance, below-minimum amounts, an invalid address, or a temporary account restriction. Contact support with your TXID if unclear.

LL

Lulu Liu

8 min

A withdrawal may be rejected or unsuccessful for the following reasons:

  • Insufficient balance (including insufficient funds to cover the network fee).

  • The withdrawal amount you input is below the minimum threshold required.

  • The destination address you input is invalid or does not match the selected network.

  • Your account has been temporarily restricted, and features have been disabled while we conduct a security review.

If your withdrawal was rejected without a clear reason, please contact our Support team with the transaction ID (TXID) for assistance.