How Can I Withdraw Cryptocurrencies from my ZMO Account?

You can withdraw cryptocurrency assets from your ZMO account to an external wallet by following these steps:

Step 1: Go to the Withdrawal Page

• Log into your account

• Navigate to Wallet → Withdraw

• Select the cryptocurrency you wish to withdraw

Step 2: Enter Withdrawal Details

• Select the correct network (e.g. ERC-20, TRC-20, BEP-20)

• Enter the amount you want to withdraw and paste the recipient wallet address in the field below

Make sure that the wallet address and network are correct. Sending funds to the wrong address or network may result in permanent loss of funds.

Step 3: Review Remaining Details and Confirm Your Transaction

• Double-check all details, including:

  • Wallet address

  • Network

  • Amount

• Click Withdraw to submit your request

Step 4: Complete the Security Verification Process

• Enter your 2FA / email verification code 

• Confirm the transaction by entering the codes in their respective fields

Step 5: Wait for Processing to Finish

• Withdrawals are processed shortly after submission

• Processing times may vary depending on the network and system checks

• You can track the status of your withdrawal in your Transaction History