Why Can't I Receive Any Notification Emails From ZMO?

Not receiving emails from ZMO? Check your spam folder, whitelist support@zmo.com, or review your inbox filters — your email is likely being redirected.

LL

Lulu Liu

8 min

There are a few reasons why this could be the case:

  • The email has been categorized as spam. Please check your spam folder.

  • Your email provider blocked unknown senders  -  If your email will block unknown senders, please add "support@zmo.com" to your email whitelist.

  • The email was delegated to a folder by your inbox rules/filters -  If you are using inbox rules (/filters) to categorize all your emails, please check all folders (including the trash can).